Changes to Your Anchorage Home Loan
Anchorage Home Loans portfolio has been sold to Permanent Custodians Limited (ABN 55 001 426 384) in its capacity as trustee of the Pepper Mortgage Warehouse Trust 2014-3 ("Trustee"), a trust managed by Pepper Australia Pty Ltd ("Pepper"). Your home loan forms part of that portfolio. This means that the Trustee now owns your home loan. From 22 November 2014, your Anchorage Home Loan will become a Pepper Home Loan. You will shortly receive letters that will provide you with additional information from Pepper, including how to contact Pepper.
Existing customers - What do you do?
Nothing different to what you do today. Your home loan will continue to be serviced by Anchorage Home Loans until 21st November 2014. From 22nd November 2014, your loan will be serviced by Pepper.
If you have any queries in regard to your home loan or require information, please contact Anchorage Home Loans on 1300 855 474 between 8:30 am to 8:30pm Monday to Friday
For convenience a list of frequently asked questions can be found here